Home CertificationISO 20000 Foundation
ISO 20000 Foundation Certification
The ISO 20000 Foundation certification provides a comprehensive introduction to IT Service Management Systems (ITSMS) and their alignment with ISO/IEC 20000 standards. This certification is ideal for professionals who want to understand the fundamental principles, structure, and requirements of ISO 20000, enabling them to contribute to efficient IT service delivery, compliance, and continual improvement.
Participants will explore key IT service processes, governance frameworks, risk management, and service optimization strategies, gaining insights into how organizations can enhance service quality, reduce operational risks, and align IT services with business objectives. By the end of this certification, learners will have a strong foundational understanding of ITSMS, preparing them for more advanced certifications such as ISO 20000 Internal Auditor, Lead Auditor, and Lead Implementer.
What You Will Learn?
ISO 20000 Foundation is designed to help professionals
understand how IT services can be effectively managed, optimized, and aligned
with business needs. The certification begins with an overview of IT service
management (ITSM), highlighting its importance, benefits, and core principles
in ensuring efficient service delivery and continuous improvement.
·
Information Technology Service Management
(ITSM)
·
Introduction and Background to ISO/IEC 20000
·
Scope
·
Terms and Definitions
·
Context of the Organization
Gain in-depth knowledge and globally recognized credentials to advance your career.
Keep up with industry trends and best practices across various professional domains.
Choose from online, self-paced, or instructor-led training tailored to your needs.
Earn certifications accredited by leading industry bodies for career growth.
+1 7203993977
Empower your career with globally recognized certifications. Connect with us for expert guidance, course details, and enrollment support.
